{"id":214,"date":"2025-06-23T10:52:51","date_gmt":"2025-06-23T10:52:51","guid":{"rendered":"https:\/\/poojahouse.com\/?page_id=214"},"modified":"2025-06-24T10:55:51","modified_gmt":"2025-06-24T10:55:51","slug":"policies","status":"publish","type":"page","link":"https:\/\/poojahouse.com\/?page_id=214","title":{"rendered":"Policies"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Terms and Conditions<\/strong><\/h2>\n\n\n\n<p>Welcome to <strong>Pooja House<\/strong>. By accessing our website (<a class=\"\" href=\"https:\/\/poojahouse.com\/\">https:\/\/poojahouse.com\/<\/a>) or purchasing from us, you agree to abide by the following Terms and Conditions. Please read them carefully.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. General<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This website is owned and operated by <strong>Pooja House<\/strong>.<\/li>\n\n\n\n<li>By using our services, you agree to be bound by the terms stated here and in our associated policies.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Products<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We deal in pooja essentials including dhoop, incense sticks, camphor, pooja kits, and related accessories.<\/li>\n\n\n\n<li>All product descriptions and images are for representation only. Variations in packaging or color may occur.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Pricing and Payment<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All prices are listed in INR and inclusive of applicable taxes unless stated otherwise.<\/li>\n\n\n\n<li>We accept online payments via secure gateways. Cash on delivery (COD) may be available based on your location.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Order Acceptance<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are subject to acceptance and availability.<\/li>\n\n\n\n<li>We reserve the right to cancel or refuse any order due to stock limitations, incorrect pricing, or suspicion of fraudulent activity.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Intellectual Property<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All content, images, product descriptions, and design elements on this website are the intellectual property of <strong>Pooja House<\/strong> and may not be used without prior permission.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Limitation of Liability<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are not liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Governing Law<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in India .<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><br><br><br><strong>Privacy Policy<\/strong><\/h2>\n\n\n\n<p>At <strong>Pooja House<\/strong>, we value your privacy and are committed to protecting your personal information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Information We Collect<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, contact number, email address, shipping\/billing address, and payment details.<\/li>\n\n\n\n<li>Browsing behavior, IP address, and device information via cookies.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. How We Use Your Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To process and fulfill your orders.<\/li>\n\n\n\n<li>To communicate with you regarding your order or offers.<\/li>\n\n\n\n<li>To improve our services and user experience.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Data Sharing<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not sell or rent your data to third parties.<\/li>\n\n\n\n<li>Your data may be shared with logistics and payment partners solely for fulfilling your orders.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Security<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We use secure socket layer (SSL) technology to encrypt all data.<\/li>\n\n\n\n<li>Your payment details are handled securely via third-party payment gateways.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Cookies<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We use cookies to enhance your browsing experience. You can control or disable them through your browser settings.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><br><br><br><strong>Shipping Policy<\/strong><\/h2>\n\n\n\n<p>We aim to deliver your pooja essentials safely and promptly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Shipping Locations<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We ship across India. For international shipping, please contact our customer support.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Dispatch Time<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are usually dispatched within 1\u20133 working days after confirmation.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Delivery Time<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery may take 3\u20137 working days depending on your location and courier availability.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Shipping Charges<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping charges are calculated at checkout based on your location and order value.<\/li>\n\n\n\n<li>Free shipping may be offered on select orders or promotional events.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Tracking<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once shipped, tracking details will be shared via SMS\/email.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><br><br><br><strong>Refund and Return Policy<\/strong><\/h2>\n\n\n\n<p>We strive to ensure that you are satisfied with your purchase. However, if you are not, we offer the following policy:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Returns<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may return products within <strong>7 days<\/strong> of delivery if:\n<ul class=\"wp-block-list\">\n<li>The product is damaged, defective, or incorrect.<\/li>\n\n\n\n<li>The item is unused and in original packaging.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Non-returnable Items<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items like used incense, opened dhoop packs, or consumables are non-returnable unless damaged in transit.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be credited to the original payment method within 5\u20137 business days after product inspection.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Replacements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In case of damaged or defective items, we will offer a replacement at no extra cost.<br><br>Replacement will be done within 3-4 business days .<br><br>Replaced products will be delivered within 5-7 business days . <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. How to Request<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email us at <strong>[<\/strong>Sresiddarameswara@gmail.com<strong>]<\/strong> or call  with your order number and concern. Include pictures if needed.<\/li>\n<\/ul>\n\n\n\n<p>Managed by &#8211; <strong>RAHUL K S<\/strong> <br>email id -sresiddarameswara@gmail.com<br>phone number &#8211;<a href=\"tel:8073647426\">8073647426<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Welcome to Pooja House. By accessing our website (https:\/\/poojahouse.com\/) or purchasing from us, you agree to abide<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-214","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/poojahouse.com\/index.php?rest_route=\/wp\/v2\/pages\/214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/poojahouse.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/poojahouse.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/poojahouse.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/poojahouse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=214"}],"version-history":[{"count":2,"href":"https:\/\/poojahouse.com\/index.php?rest_route=\/wp\/v2\/pages\/214\/revisions"}],"predecessor-version":[{"id":223,"href":"https:\/\/poojahouse.com\/index.php?rest_route=\/wp\/v2\/pages\/214\/revisions\/223"}],"wp:attachment":[{"href":"https:\/\/poojahouse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}